Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

• UK Express Shipping: 1–2 business days

• International Standard Shipping: 5–10 business days (varies by destination)

• International Express Shipping: 2–5 business days

Please note that delivery times are estimates and may vary due to external factors.

Tracking Your Order

You will receive a tracking number via email once your order has shipped. Please allow 24 hours for the tracking information to update.

Shipping Locations

We currently ship to the UK and select international countries. If your location isn’t available at checkout, please contact us at hello@ssvn.co.uk.

Customs, Duties & Taxes (International Orders)

SSVN is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Missing or Delayed Packages

If your order hasn’t arrived within the estimated time, please contact us at hello@ssvn.co.uk and we’ll assist you as soon as possible.